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 Privacy Policy.
  1.  Introduction

We are committed to protecting the privacy of our users and customers. When you visit our websites, contact us, or purchase products from us, we collect personal data from and about you.

This Privacy Statement describes which personal data is collected and for which purposes this personal data is processed by us. It also states which rights you have under applicable data protection law.

It is also intended to assist you in making informed decisions when using our Website and our products and services. Please take a minute to read and understand the policy.

All your personal Information shall be held and used in accordance with the General Data Protection Regulation 2018 and subsequent regulations. If you want to know what information we collect and hold about you, please write to us at:

 

Re: Privacy Compliance Officer

Tower Records,

7 Dawson Street,

Dublin 2

 

Or send an email to  privacy@towerrecords.ie

 

Please quote your name and address. We should be grateful if you would also provide brief details of the information of which you would like a copy or which you would like to be corrected (this helps us to more readily locate your data). We will also ask you to identify yourself. We will not provide you with a copy of your personal data to the extent that the rights and freedoms of others are or may be adversely affected.

By using this website or submitting personal information to us through or in connection with this website, you signify your consent to our collection, use and disclosure of your personal information in accordance with this privacy policy. If you do not agree with this privacy policy, you must not use this website or submit information to us through or in connection with this website. By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Please be aware that communications over the internet, such as emails/webmail are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered – this is the nature of the world wide web/internet. We cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.

We believe that we have appropriate policies, rules and technical measures to protect the personal data that we have under our control (having regard to the type and amount of that data) from unauthorised access, improper use or disclosure, unauthorised modification, unlawful destruction or accidental loss.

All of our employees and data processors that have access to, and are associated with, the processing of your personal information are obliged to respect the confidentiality of our customers information.

We ensure that your information will not be disclosed to government institutions or authorities except if required by law or when requested to by regulatory bodies or law enforcement organisations.

 

 

  1. Who Processes Your Personal Data?

Your information may, for the purposes set out in this privacy policy, be disclosed for processing to:

  •      Our employees;
  •      Our affiliates;
  •      Our group companies and their employees;
  •      Successors in title to our business;
  •      Third party consultants, contractors or other service providers who may access your personal information when providing services (including but not limited to it support services) to us;
  •      Government bodies and law enforcement agencies and in response to other legal and regulatory requests;
  •      Auditors or contractors or other advisers auditing, assisting with or advising on any of our business purposes, in any jurisdiction where we operate.

 

 

  1. Which Personal Data Do We Process, And For What Purposes Do We Process Personal Data?

When you engage with us, your personal data will be stored in (i) centralized systems which are under the control of Records & Discs Ltd and accessible for authorized staff of Records & Discs Ltd, and (ii) local systems controlled solely by the relevant store. We want to get to know you, because that enables us to make your experience with us more pleasant.

 

When you visit our website, we collect information about your use of the website. This includes both information we collect directly from you, and information we collect about your behaviour. This information may constitute ‘personal data’ under applicable law. We may use this information to provide you with (personal) offers, both on our website and via advertisements on other websites you visit. The information about your use of the website comprises http header information which your browser transmits to our webserver, information collected through the use of cookies and log information which displays the pages that you visited on our Website.

.

  When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

We do not store your credit card details on our server.

If we intend to transfer your data outside the EEA (European Economic Area) we will always obtain your consent first.

We store your personal data in our database, also after your transaction has been completed, in order to comply with data retention obligations. We will retain this information for one year from the date of your purchase

We offer and provide new, events and offers you request from us or which we may think you are interested in, via email, telephone or other media. You can subscribe to our newsletter, which contains commercial offers and news of Tower Records business and related third parties provided you have opted in via our website, or via a third party service provider. We use the email address you provide to send the newsletter to. If you no longer wish to receive the newsletter, you can use the link provided in every newsletter to unsubscribe.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. Pieces of information transferred to your computer’s hard disk from a website are known as cookies. They allow our website to store information about your browsing patterns, making the website more useful to you. We may use cookies to temporarily remember your location and device type so we can provide you with a better user experience. These cookies are completely safe and secure and will never contain any sensitive information. We do not sore this information or share it with anyone.

You may disable cookie support on your browser but be aware that by doing so, you will lose certain features that require a cookie to work properly. We may use the information collected by the cookie to provide us with various statistics without identifying any individual.

Please refer to http://allaboutcookies.org if you require information about cookies in general or would like to know how to disable cookies on the website.

How Do We Use Information We Collect from Cookies?

As you browse on our website, the website uses cookies to differentiate you from other users to prevent you from seeing unnecessary advertisements or requiring you to log in more than is necessary for security. Cookies, in conjunction with our web server’s log files, allow us to calculate the aggregate number of people visiting our website and which parts of the website are most popular. This helps us gather feedback so that we can improve our website and better serve our customers. Cookies do not allow us to gather any personal Information about you and we do not generally store any personal Information that you provided to us in your cookies.

Use of Your Personal Information Submitted To Other Websites

We are not responsible for the privacy policies and practices of other websites even if you accessed the third party website using links from our website.

We recommend that you check the policy of each website you visit and contact the owner or operator of such website if you have concerns or questions.

 

 

4.    Your Rights

Right to Revoke Consent

If we process personal data on the basis of your consent, you have the legal right to revoke such consent at any time. We will then cease the relevant processing activity going forward.

Right of Access to Your Information

All your personal Information shall be held and used in accordance with the General Data Protection Regulation 2018 and subsequent Regulations. If you want to know what information we collect and hold about you, please write to us at:

 

Tower Records,

7 Dawson Street,

Dublin 2

 

Or send an email to  privacy@towerrecords.ie .

 

Please quote your name and address. We should be grateful if you would also provide brief details of the information of which you would like a copy or which you would like to be corrected (this helps us to more readily locate your data). We will ask you to identify yourself. We will not provide you with a copy of your personal data to the extent that the rights and freedoms of others are or may be adversely affected.

Right to Rectification and Erasure of Data, And Restriction of Processing

If you believe that our processing of your personal information is incorrect, inaccurate, unlawful, excessive, incomplete, no longer relevant, or if you think that your data is stored longer than necessary, you may ask us to change or remove such personal data or restrict such processing activity, by sending an email to  privacy@towerrecords.ie .

Right to Data Portability

You have the right to receive your personal data, which you have provided to us, in a structured, commonly used and machine-readable format, in accordance with section 20 of the General Data Protection Regulation.

Right to Object

You have the legal right to object, on grounds relating to your particular personal situation, at any time to processing of your personal data which is based on the legal basis of either point (e) or (f) of section 6(1) of the General Data Protection Regulation (i.e. The performance of a task carried out in the public interest; the purposes of our, or a third party’s, legitimate interests) including profiling based on those provisions [see the Schedule under clause 4 of this Privacy Statement]. We will only cease the processing if so required under section 21(1) of the General Data Protection Regulation. Furthermore, you have the right to object at any time to our processing of your personal data for direct marketing purposes by either (i) opting out by using the option we provide in the relevant direct marketing message (e.g. An email newsletter), or (ii) by sending an email to  privacy@towerrecords.ie .

For the sake of clarity: without prejudice to the foregoing we are at all times entitled to send you messages that do not constitute direct marketing but are required in order to complete a service request or customer function.

General Information Relevant For All Requests and Queries

You must exercise your rights, as explained in this clause, in accordance with applicable law, in particular section 15, 16, 17, 18, 20 and 21 of the General Data Protection Regulation, if and when it applies. We will solely review your request or query in light of our obligations under applicable mandatory data protection law. Nothing in this Privacy Statement is intended to provide you with rights beyond or in addition to your rights as a data subject under applicable mandatory data protection law.

We will use reasonable endeavours to respond to your request or query within one month. We are entitled to extend this term by another two months if the complexity of the situation so requires.

 

 

5.    Protection and Storage of Your Data

We have used and will continue to use reasonable endeavours to protect your personal data against loss, alteration or any form of unlawful use. Where possible, your personal data will be encrypted and stored on a virtual private server that is secured by means of state of the art protection measures.

A strictly limited amount of people have access to your personal data. In any instance that we collect personal information from you, we will retain that information only so long as reasonably necessary to fulfil the activity request or to allow you to continue to use our services, and ensure the security of our users and our services, or as required by law. Please keep in mind that a request to delete records may lead to a termination of a membership, or other service provided by us.

 

6.    Supervisory Authority and Applicable Law

The processing of your personal data by Records & Discs Ltd shall be subject to the laws of Ireland, including the General Data Protection Regulation, when it applies from 25 May 2018 onwards. The applicability of the laws of Ireland and General Data Protection Regulation shall be without prejudice to any provisions that may apply to a particular processing activity under local mandatory data protection law.

 

 

7.    General

In case you have any questions in relation to this Privacy Statement, you may send an email to  privacy@towerrecords.ie .

We have done our best to make sure that this Privacy Statement explains the way in which we process your personal data, and rights you have in relation thereto. We may change this Privacy Statement from time to time to make sure it is still up to date. To make sure you consult the most recent version of our Privacy Statement, please check the Privacy Statement published on our website.

 

 

8.    Changes to this Privacy Statement

 

Records & Discs Ltd reserves the right to change this Privacy Statement. Records & Discs Ltd will provide notification of the material changes to this Privacy Statement through the Company’s websites at least fifteen (15) business days prior to the change taking effect.

 

 

QUESTIONS AND CONTACT INFORMATION

 

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at privacy@towerrecords.ie or in writing to:

 

Tower Records

 

Re: Privacy Compliance Officer

 

7 Dawson Street

 

Dublin 2,

 

Ireland.

 

D02 X688

 

 

 

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