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Introduction
We are committed to protecting the
privacy of our users and customers. When you visit our websites, contact us, or
purchase products from us, we collect personal data from and about you.
This Privacy Statement describes which
personal data is collected and for which purposes this personal data is
processed by us. It also states which rights you have under applicable data
protection law.
It is also intended to assist you in
making informed decisions when using our Website and our products and services.
Please take a minute to read and understand the policy.
All your personal Information shall be
held and used in accordance with the General Data Protection Regulation 2018
and subsequent regulations. If you want to know what information we collect and
hold about you, please write to us at:
Re: Privacy Compliance Officer
Tower Records,
7 Dawson Street,
Dublin 2
Or send an email to
privacy@towerrecords.ie
Please quote your name and address. We
should be grateful if you would also provide brief details of the information
of which you would like a copy or which you would like to be corrected (this
helps us to more readily locate your data). We will also ask you to identify yourself.
We will not provide you with a copy of your personal data to the extent that
the rights and freedoms of others are or may be adversely affected.
By using this website or submitting
personal information to us through or in connection with this website, you
signify your consent to our collection, use and disclosure of your personal
information in accordance with this privacy policy. If you do not agree with
this privacy policy, you must not use this website or submit information to us
through or in connection with this website. By using this site, you represent
that you are at least the age of majority in your state or province of
residence, or that you are the age of majority in your state or province of
residence and you have given us your consent to allow any of your minor dependents
to use this site.
Please be aware that communications
over the internet, such as emails/webmail are not secure unless they have been
encrypted. Your communications may route through a number of countries before
being delivered – this is the nature of the world wide web/internet. We cannot
accept responsibility for any unauthorised access or loss of personal
information that is beyond our control.
We believe that we have appropriate
policies, rules and technical measures to protect the personal data that we
have under our control (having regard to the type and amount of that data) from
unauthorised access, improper use or disclosure, unauthorised modification,
unlawful destruction or accidental loss.
All of our employees and data
processors that have access to, and are associated with, the processing of your
personal information are obliged to respect the confidentiality of our
customers information.
We ensure that your information will
not be disclosed to government institutions or authorities except if required
by law or when requested to by regulatory bodies or law enforcement
organisations.
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Who
Processes Your Personal Data?
Your information may, for the purposes
set out in this privacy policy, be disclosed for processing to:
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Our
employees;
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Our
affiliates;
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Our
group companies and their employees;
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Successors
in title to our business;
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Third
party consultants, contractors or other service providers who may access
your personal information when providing services (including but not
limited to it support services) to us;
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Government
bodies and law enforcement agencies and in response to other legal and
regulatory requests;
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Auditors
or contractors or other advisers auditing, assisting with or advising on
any of our business purposes, in any jurisdiction where we operate.
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Which
Personal Data Do We Process, And For What Purposes Do We Process Personal
Data?
When you engage with us, your personal
data will be stored in (i) centralized systems which are under the control of Records
& Discs Ltd and accessible for authorized staff of Records & Discs
Ltd, and (ii) local systems controlled solely by the relevant store. We want to
get to know you, because that enables us to make your experience with us more
pleasant.
When you visit our website, we collect
information about your use of the website. This includes both information we
collect directly from you, and information we collect about your behaviour.
This information may constitute ‘personal data’ under applicable law. We may use
this information to provide you with (personal) offers, both on our website and
via advertisements on other websites you visit. The information about your use
of the website comprises http header information which your browser transmits
to our webserver, information collected through the use of cookies and log
information which displays the pages that you visited on our Website.
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When you purchase something from our store, as part of the buying and
selling process, we collect the personal information you give us such as your
name, address and email address.
When you
browse our store we also automatically receive your computer’s internet
protocol (IP) address in order to provide us with information that helps us
learn about your browser and operating system.
We do not
store your credit card details on our server.
If we intend
to transfer your data outside the EEA (European Economic Area) we will always
obtain your consent first.
We store your
personal data in our database, also after your transaction has been completed,
in order to comply with data retention obligations. We will retain this
information for one year from the date of your purchase
We offer and
provide new, events and offers you request from us or which we may think you
are interested in, via email, telephone or other media. You can subscribe to
our newsletter, which contains commercial offers and news of Tower Records business
and related third parties provided you have opted in via our website, or via a
third party service provider. We use the email address you provide to send the
newsletter to. If you no longer wish to receive the newsletter, you can use the
link provided in every newsletter to unsubscribe.
We may use
technology to track the patterns of behaviour of visitors to our site. This can
include using a “cookie” which would be stored on your browser. Pieces of
information transferred to your computer’s hard disk from a website are known
as cookies. They allow our website to store information about your browsing
patterns, making the website more useful to you. We may use cookies to
temporarily remember your location and device type so we can provide you with a
better user experience. These cookies are completely safe and secure and will
never contain any sensitive information. We do not sore this information or
share it with anyone.
You may
disable cookie support on your browser but be aware that by doing so, you will
lose certain features that require a cookie to work properly. We may use the
information collected by the cookie to provide us with various statistics
without identifying any individual.
Please refer
to
http://allaboutcookies.org
if you require information about cookies in general or would like to
know how to disable cookies on the website.
How Do We Use Information We Collect
from Cookies?
As you browse on our website, the
website uses cookies to differentiate you from other users to prevent you from
seeing unnecessary advertisements or requiring you to log in more than is
necessary for security. Cookies, in conjunction with our web server’s log
files, allow us to calculate the aggregate number of people visiting our
website and which parts of the website are most popular. This helps us gather
feedback so that we can improve our website and better serve our customers.
Cookies do not allow us to gather any personal Information about you and we do
not generally store any personal Information that you provided to us in your
cookies.
Use of Your Personal Information
Submitted To Other Websites
We are not responsible for the privacy
policies and practices of other websites even if you accessed the third party
website using links from our website.
We recommend that you check the policy
of each website you visit and contact the owner or operator of such website if
you have concerns or questions.
4.
Your Rights
Right to Revoke Consent
If we process personal data on the
basis of your consent, you have the legal right to revoke such consent at any
time. We will then cease the relevant processing activity going forward.
Right of Access to Your Information
All your personal Information shall be
held and used in accordance with the General Data Protection Regulation 2018
and subsequent Regulations. If you want to know what information we collect and
hold about you, please write to us at:
Tower Records,
7 Dawson Street,
Dublin 2
Or send an email to
privacy@towerrecords.ie
.
Please quote your name and address. We
should be grateful if you would also provide brief details of the information
of which you would like a copy or which you would like to be corrected (this
helps us to more readily locate your data). We will ask you to identify
yourself. We will not provide you with a copy of your personal data to the
extent that the rights and freedoms of others are or may be adversely affected.
Right to Rectification and Erasure of
Data, And Restriction of Processing
If you believe that our processing of
your personal information is incorrect, inaccurate, unlawful, excessive,
incomplete, no longer relevant, or if you think that your data is stored longer
than necessary, you may ask us to change or remove such personal data or
restrict such processing activity, by sending an email to
privacy@towerrecords.ie
.
Right to Data Portability
You have the right to receive your
personal data, which you have provided to us, in a structured, commonly used
and machine-readable format, in accordance with section 20 of the General Data
Protection Regulation.
Right to Object
You have the legal right to object, on
grounds relating to your particular personal situation, at any time to processing
of your personal data which is based on the legal basis of either point (e) or
(f) of section 6(1) of the General Data Protection Regulation (i.e. The
performance of a task carried out in the public interest; the purposes of our,
or a third party’s, legitimate interests) including profiling based on those
provisions [see the Schedule under clause 4 of this Privacy Statement]. We will
only cease the processing if so required under section 21(1) of the General
Data Protection Regulation. Furthermore, you have the right to object at any
time to our processing of your personal data for direct marketing purposes by
either (i) opting out by using the option we provide in the relevant direct
marketing message (e.g. An email newsletter), or (ii) by sending an email
to
privacy@towerrecords.ie
.
For the sake of clarity: without
prejudice to the foregoing we are at all times entitled to send you messages
that do not constitute direct marketing but are required in order to complete a
service request or customer function.
General Information Relevant For All
Requests and Queries
You must exercise your rights, as
explained in this clause, in accordance with applicable law, in particular
section 15, 16, 17, 18, 20 and 21 of the General Data Protection Regulation, if
and when it applies. We will solely review your request or query in light of
our obligations under applicable mandatory data protection law. Nothing in this
Privacy Statement is intended to provide you with rights beyond or in addition
to your rights as a data subject under applicable mandatory data protection
law.
We will use reasonable endeavours to
respond to your request or query within one month. We are entitled to extend
this term by another two months if the complexity of the situation so requires.
5.
Protection and
Storage of Your Data
We have used and will continue to use
reasonable endeavours to protect your personal data against loss, alteration or
any form of unlawful use. Where possible, your personal data will be encrypted
and stored on a virtual private server that is secured by means of state of the
art protection measures.
A strictly limited amount of people
have access to your personal data. In any instance that we collect personal
information from you, we will retain that information only so long as
reasonably necessary to fulfil the activity request or to allow you to continue
to use our services, and ensure the security of our users and our services, or
as required by law. Please keep in mind that a request to delete records may
lead to a termination of a membership, or other service provided by us.
6.
Supervisory Authority
and Applicable Law
The processing of your personal data by
Records & Discs Ltd shall be subject to the laws of Ireland, including the
General Data Protection Regulation, when it applies from 25 May 2018 onwards.
The applicability of the laws of Ireland and General Data Protection Regulation
shall be without prejudice to any provisions that may apply to a particular
processing activity under local mandatory data protection law.
7.
General
In case you have any questions in
relation to this Privacy Statement, you may send an email to
privacy@towerrecords.ie
.
We have done our best to make sure that
this Privacy Statement explains the way in which we process your personal data,
and rights you have in relation thereto. We may change this Privacy Statement
from time to time to make sure it is still up to date. To make sure you consult
the most recent version of our Privacy Statement, please check the Privacy
Statement published on our website.
8.
Changes to this
Privacy Statement
Records & Discs Ltd reserves the right to change this Privacy
Statement. Records & Discs Ltd will provide notification of the material
changes to this Privacy Statement through the Company’s websites at least
fifteen (15) business days prior to the change taking effect.
QUESTIONS AND CONTACT
INFORMATION
If you would like to: access, correct, amend or delete any personal
information we have about you, register a complaint, or simply want more
information contact our Privacy Compliance Officer at
privacy@towerrecords.ie
or in writing to:
Tower Records
Re: Privacy Compliance Officer
7 Dawson Street
Dublin 2,
Ireland.
D02 X688
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