Dear valued customer,
Thank you for supporting us through these extremely difficult times.
We will endeavour to fulfill all our online orders as quickly as we can whilst following current health & safety guidelines from the HSE to protect our staff & customers.
It is possible you will experience delays to 'normal delivery times' during this pandemic.
For further information or any other query please email email@example.com.
Firstly find the product you'd like to purchase using the 'Search' or 'Browse' features. This will display the product you searched for and may include similar titles.
Click on the picture, title or price of the product you want and you will be taken to a page with more detailed product information.
Click on the 'Add to basket' button.
Register a new account or login with your existing account details.
Enter your payment details, check your delivery details and when ready click on "Make Payment" to complete order.
For further assistance feel free to contact us via our online contact form (option "other").
When purchasing a gift voucher ONLINE these vouchers are for ONLINE USE ONLY.
Once you process your gift voucher order an e-mail is sent to the e-mail of the recipient with a CLAIM CODE in order for them to redeem it and spend it.
See below instructions on how to use your gift voucher ONLINE.
Please check who the voucher was actually assigned to, sometimes the person who purchases the voucher mistakenly links the voucher to their own email address instead of the intended recipient. The voucher can only be redeemed with this user account. The user must also redeem the voucher at the following page.
Screen Shot page in question: http://screencast.com/t/bdFRF9ex
Also ensure there is no white space before or after the voucher when enter into the text box. Sometimes when copying & pasting text some white space can occur at the end of the text.
1. Redeem the voucher at http://www.towerrecords.ie/login.asp?return=/redeem.
2. Once the voucher is redeemed the value will be added to your voucher balance.
3. Checkout and the voucher balance will automatically be deducted from your order total at checkout.
NB GIFT VOUCHERS BOUGHT IN-STORE can only be used in IN-STORE and NOT ONLINE.